Polywood Common Questions (FAQ)

We've gathered the most commonly asked questions about POLYWOOD. If your question isn't answered here, you may also contact us with any questions you may have.

Common Questions

How do I clean POLYWOOD?

  1. Wash POLYWOOD using a soft rag, soap and warm water.
  2. Mix ⅓ bleach and ⅔ water solution for stains and additional cleaning power.
  3. Us a soft bristle brush to get into creases and scrub any corroding areas of hardware.
  4. Apply appliance touch up paint in the appropriate color to protect hardware.

*You may use a high-pressure power washer as an alternative cleaning method, as long as you do not to exceed 1,500 psi.

Does POLYWOOD furniture have a warranty?

Yes, POLYWOOD has a 20-year residential warranty and a one-year commercial warranty.

Is assembly required?

POLYWOOD furniture is designed to require minimal assembly. Some models even unfold right out of the box with no assembly necessary. Those that require assembly often take less than 30 minutes to complete and include basic tools with simple instructions.

Can I purchase POLYWOOD furniture as a set?

Yes, the easiest way to purchase POLYWOOD furniture is typically in a complete set. We offer the following POLYWOOD furniture sets:

What is the hardware made from?

POLYWOOD uses genuine stainless steel hardware for optimal performance and longevity.

What is POLYWOOD?

POLYWOOD lumber is a low-maintenance, recyclable lumber. It is a wood-alternative used in outdoor furniture that has exceptional durability. POLYWOOD is built to withstand hot sun, snowy winters, and strong coastal winds and requires no painting, staining, or waterproofing.

Is POLYWOOD made from recycled materials?

POLYWOOD is made from mostly recycled materials, such as milk and detergent bottles or other HDPE post-industrial materials.

Is POLYWOOD UV-protected?

POLYWOOD lumber contains UV-inhibited pigment systems that reduce fading.

Can POLYWOOD be painted?

POLYWOOD does not need to be painted, stained, or sealed in any way due to the durable nature of the material.

Does POLYWOOD contain wood or natural fibers?

POLYWOOD is made from HDPE and does not contain wood or any natural fibers.

What are the POLYWOOD cushions made out of?

For the best year-round performance in outdoor settings, POLYWOOD cushions are made from Sunbrella Fabrics.

Can POLYWOOD be sanded?

Although minor scratches can be addressed with light sanding, POLYWOOD cannot be completely resurfaced using sandpaper.

Can POLYWOOD be power washed with a pressure washer?

A high-pressure power washer may be used for regular maintenance to keep your furniture looking like new. Pressure should not exceed 1,500 psi, which is the equivalent of a car wash. The surface characteristics of the product may require the use of a soft bristle brush to get into the creases.

What is HDPE?

POLYWOOD lumber is made from high-density polyethylene (HDPE), UV-inhibited pigment systems, foaming compounds, and selected process additives. The HDPE primary raw material is derived from post-consumer bottle waste, such as milk and detergent bottles or other HDPE post-industrial material. This material is cleaned by a decontamination process to a high purity level, which removes contaminants such as food residue, paper, and adhesives. It is then compounded into a rigid board stock material; with the resulting finished product containing over 90% recycled plastic by weight.

Is the POLYWOOD color only on the surface?

No, the POLYWOOD lumber color runs all the way through.

What is the weight of POLYWOOD chairs?

The weight of a POLYWOOD chair is similar to that of a hardwood chair averaging 30 to 50 lbs. each. This means that even in strong winds you won't have to worry about furniture blowing away.