RDI Common Questions (FAQ)

We've gatehered the most commonly asked questions about RDI Railing. If your question isn't answered here, you may also contact us with any questions you may have.

Avalon Questions

What is included in a level bracket kit?

The level bracket kit contains: 4 brackets, 4 bracket covers and installation hardware. The top and bottom brackets are the same and the hardware can be installed on RDI steel posts, composite, wood and the majority of other mounting surfaces.

What is included in a stair / level angle bracket kit?

The stair/level angle bracket kit contains: 4 brackets and installation hardware. The top and bottom brackets are the same and the hardware can be installed on RDI steel posts, composite, wood and the majority of other mounting surfaces.

What is the blank post used for?

The blank post is primarily used with angled rail sections or stairs, which could be a situation where the pre-assembled post may not work ideally. The blank post is a square steel, 2 inch post and comes with an aluminum post cap, trim rings and leveling shims. Mounting brackets are sold separately.

Installation Questions

Can you split a railing evenly in half?

Yes. Railing kits can be cut down to any dimension. With an additional bracket kit, you can create two complete railing sections.

Are the dimensions on your kits the actual size?

No. The kit is designed to fit a finished opening, which is the exact length of your kit. For example, the 6 ft. rail kit is designed to fill a 6 ft. opening, without cutting. So, the railing kits are just slightly shorter than the length on the label.

Is the baluster spacing the same for the stair rail panel?

As the pitch of the rail increases, the baluster spacing moves closer together. The pitch of stair rail panels range from 0 to 41 degrees. At 0 degrees, the baluster spacing is the same as a level section and at the maximum pitch of 41 degrees, baluster spacing is approximately 3 inches.

Titan Pro Questions

Is vinyl safe?

Yes. When installed, RDI railings have all hidden fasteners giving a smooth surface with no sharp edges. Vinyl is also a strong finish which holds virtually no moisture and is non-porous.

How does vinyl respond to hot and cold temperatures?

RDI railing systems are engineered to handle temperature changes. Similar to all decking materials, vinyl will expand and contract with changes in temperature.