Azek Common Questions (FAQ)

We've gathered the most commonly asked questions about Azek. If your question isn't answered here, you may also contact us with any questions you may have.

Premier Rail Questions

Has the Azek Premier Rail name changed?

Yes, Azek Premier Rail is now part of the TimberTech Composite Rail Series. The Premier Top Rail is sold separately from the Universal Rail Packs for Composite Balusters or Universal Rail Packs for Cable, Glass or Aluminum Balusters.

What is Premier Rail made of?

Azek Premier Railing is made of polymer (PVC), which consists of 100% inorganic materials used as plastics or resins. All Azek Polymer is capped with Alloy Amor Technology that provides superior stain and fade resistance.

How to install Premier Rail:

  1. Install post sleeves.
  2. Install lower support block.
  3. Cut and assemble bottom support rail.
  4. Install bottom support rail.
  5. Space balusters and trim rails.
  6. Assemble baluster section.
  7. Install rail assembly.
  8. Install top rail and post caps.

*View the Classic Composite Install Guide (pdf) for more information.

How to install Premier Rail on Stairs:

  1. Install post sleeves.
  2. Trim top and bottom support rails.
  3. Trim top rail to match top support rail at appropriate angle.
  4. Install bottom support rail.
  5. Space balusters and trim rails.
  6. Assemble baluster section.
  7. Install rail assembly.
  8. Install top rail and post caps.

*View the Classic Composite Install Guide (pdf) for more information.

How do you clean Premier Railing?

  1. Use a soft white cloth with warm water and mild soap.
  2. Wipe the balusters from bottom to top.
  3. Thoroughly rinse the soap off of the railing with water.
  4. Repeat a few times a year or as needed.

*Premier Railing can also be cleaned using Chomp Gutter, but should never be cleaned using solvent based cleaners like Goof Off, Graffiti Remover, or Nail Polish Remover.

Can you paint Premier Railing?

No, it is not recommended that you paint Premier railing. There is no need to paint them because the PVC performance materials that caps the rail never rot, peel or splinter. Luckily, Premier Rail is truly customizable and eliminates the need for paint all together by offering a selection of different colors and infills.

What colors is Premier Railing available in?

The Premier Rail is available in White, Black, Brownstone, Slate Gray and Kona.

What is the exact length of the Universal Rail kit?

6 foot rails are 72 inches in length from the manufacturer. However, both ends must be cut down a minimum of 1 inch to achieve proper baluster spacing between the last baluster and the post to comply with most local code requirements. 8 foot rails are 96 inches in length.

What is included in the Glass Channel Kit?

The Glass Channel kits includes 2 rubber gaskets, 1 top channel, 1 bottom channel, and all hardware to attach to posts. The Universal Rail Pack for Cable, Glass or Aluminum Balusters should be purchased separately and are available in 6 ft and 8 ft options. The glass panels need to be purchased locally.

What comes in the Universal Railing Packs and Kit?

The Universal Rail Packs come with (1) Bottom Rail, (2) Support Rails, hardware mounting kit, and (1) Foot block for 6' and (2) Foot blocks for 8'. The Universal Rail Kit with Balusters comes with the universal bottom rail, (2) support rails, square balusters, and mounting hardware kit and is available in white only. Posts need to be purchased separately.

What is the warranty on Premier Railing?

Premier Railing offers a 25 year limited residential warranty and 10 year commercial warranty.

Azek CONCEALoc Questions

Can you use Azek CONCEALoc Fasteners on angles?

Yes, you can use CONCEALoc Fasteners on any angle up to 45 degrees. When using the hidden fasteners on angles it is important to offset the center of the fastener ½” towards the long point of the joist, so the screw will not come out of the side joist when driven.

Do I need to gap my planks when using Azek CONCEALoc Fasteners?

Yes, you will need to gap the ends at all butt joints and where the plank ends meet an adjoining structure or post.

What is included in Azek CONCEALoc Fastener Buckets?

The number of CONCEALoc Fasteners included in a bucket or pail vary depending on the container chosen. The Bucket of 900 CONCEALoc Fasteners includes 900 CONCEALoc Fasteners and 930 coated screws in a strip for use with the Tiger Claw Installation Gun. The Azek Hideaway Gun Promo is the best value when you buy 2 of the 900 Fastener Buckets and receive the installation gun FREE. *Some restrictions apply. There is also a Bucket of 1750 CONCEALoc with Screws, which contains 1750 CONCEALoc Fasteners, 1840 Stainless Steel finished head decking screws and a square driver bit.

Do I need any other accessories to install Azek CONCEALoc fasteners?

Yes, you will need a CONCEALoc Router Bit to create a channel that will accept a CONCEALoc fastener on non-grooved deck boards.

Azek Lighting Questions

What size post cap do I need for the Composite Post Sleeve?

The Composite Post Sleeve size accomodates a 5-1/2" x 5-1/2" post cap and skirt. The Premier Rail LED Island Post Cap Light would add a welcoming ambiance and hours of enjoyment to your outdoor living space.

How many lights can I put on one transformer?

The number of lights is dependent on the wattage of each light. A maximum of 40 watts can be applied to a single circuit, and the maximum recommended load for the Azek transformer is 90 watts.