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Warranty
Polywood Inc. warranties to the original purchaser, that for a period of five (5) years for residential use (one (1) for commercial use) from the date of purchase
against any defects in the manufacturing and workmanship of the furniture components. “Defects” is defined as imperfections that impair the original function of
the product. This warranty does not apply to normal wear and tear effects on the furniture, which is received by regular use of the furniture. Neither does it cover
damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God. This warranty does not apply to the hardware
used to assemble the furniture.
The original purchaser is responsible for providing Polywood Inc. with the proper documentation needed to determine a resourceful solution to the defect. Possible
solutions are replacement or repair of defective furniture, replacement or repair of defective component or authorization to have product repaired by a third party.
The proper documentation requires providing the proof of purchase with the original receipt and providing Polywood Inc. with a written explanation of how the defect
occurred. Once the proper documentation has been received and evaluated, the consumer will be notified of the solution to the defect. If the product is returned
to Polywood Inc. seven (7) or more months after the date of purchase, the consumer is responsible for all shipping charges that may apply.
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