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Fortress Common Questions (FAQ)

We’ve gathered the most commonly asked questions about Fortress Balusters. If your question isn't answered here, you may also contact us with any questions you may have.

Care and Cleaning

How should the iron railing balusters be cleaned?

Use a mild household detergent and water mixture to clean the Vienna balusters, Round Vintage balusters, Square Vintage balusters. Once the iron balusters are washed, simply rinse with clean water.

Installation & Warranty

Where can I get instructions on how to install Fortress products?

Find out how easy it is to install Fortress Railings and Balusters with our installation instructions.

Does Fortress offer a warranty?

Yes, Fortress offers high quality railings and balusters. These fine products are also backed by a manufacturers warranty.

What is the recommended spacing for Pure View Balusters?

The Pure View Balusters spacing depends on the installation method.

  • Install Pure View Glass Balusters with Fortress Pure View Mounting Shoes at 4" OC
  • Install Pure View Glass Balusters with Fortress Pure View Mounting Clips at 4" OC
  • Install Pure View Glass Balusters with Pure View Top and Bottom Rails at 3.75" edge to edge
  • Install Pure View Glass Balusters with Sandwich Method at 3.75" edge to edge
Additional installation instructions are available to help choose the method that's right for you.

What is the recommended spacing for Vienna Series Balusters?

Vienna Balusters require a spacing of 4" OC when installing Belly Balusters. Additional installation instructions are available for Vienna Balusters.

What is the recommended spacing for Vintage Square and Vintage Round Balusters?

Vintage Square Balusters and Vintage Round balusters require a spacing of 4" OC when installing. Additional installation instructions are available for Fortress Vintage Balusters.

Product Questions

Do the Fortress Iron railings typically rust?

All Fortress Iron products are galvanized inside and out, and powder coated to allow for the highest standard of quality on the market. In addition, products are backed by a warranty against manufacturer’s defects.

What types of architectural balusters are available?

The Vienna Series include Belly balusters in black and antique bronze colors. This unique style offers low maintenance and easy installation.

What styles are available?